FAQS

Yes, they will be made available for participants until 6 months after the completion of each course.

E-certificates will be issued on course completion to Active Participants.

Active Participants will be involved in class participation: interacting with course instructors, receiving feedback on class assignments/submissions, and they will have playing opportunities in class etc. Observers will be observing these segments of the class.
Active Participants will receive an E-certificate of participation, and Observers will receive a certificate of attendance.

5 days before the course commences.

Yes, simply get your friends together and send us an email to request for a second round of the course! If we receive sufficient signups we will repeat the course.

We do not conduct make-up classes. Learners who miss a session can catch up on the class content by watching the session recording thereafter. If there are any class assignments, learners are to contact the instructor directly.

We at the Academy do our utmost to make courses proceed as planned. However, there are times when unforeseen circumstances force a class to be cancelled. When this happens, we are committed to refunding the total amount, in an efficient manner, including any costs of using third-party payment gateways.

Should a participant need to cancel, we will make efforts to accommodate refunds, though costs of using third-party payment gateways will be borne by the participant.

Late cancellations may not be able to be refunded, as they will have been factored into the confirmation of running the course. We will provide a full refund for cancellations up to 2 weeks before the start of a course, following this a 50% refund with up to 1 week of notice. Notifications of fewer than 7 days will most likely not be eligible for a refund. We thank you for your understanding.